In collaboration with St. Thomas Aquinas Wisdom Development Center and MSME Business School, Assumption University of Thailand (AU), N.A.P. Service and Trading Co., Ltd., a leading cleaning service company in Thailand, organized a comprehensive Micro MBA Program designed for middle management employees. The training took place over several sessions held between January 16-17, February 6-7, and March 8-10, 2023, at Hua Mak Campus and Suvarnabhumi Campus at Assumption University of Thailand.
The primary goal of this program was to enhance participants’ knowledge and skills, specifically focusing on areas essential to the core business of the service industry. The training aimed to empower supervisory level employees with the tools necessary for improved leadership, business operations, and management within the organization.
The following key topics were covered in the training:
- Service Mind: Monday, January 16, 2023
- Business Process and Preventive Action: Tuesday, January 17, 2023
- Negotiations and Presentations for Success: Monday, February 6, 2023
- Leadership: Tuesday, February 7, 2023
- Conflict Management: Wednesday, March 8, 2023
- Project Management: Friday, March 9, 2023
A special emphasis was placed on Negotiations and Presentations for Success, helping participants develop effective negotiation skills and presentation techniques. This segment focused on equipping them with practical strategies to navigate challenging business scenarios, ensuring better outcomes for their teams and the company.
The program contributes to the following Sustainable Development Goals (SDGs):
- SDG 4: Quality Education – By providing middle management employees with access to high-quality education, this program equips them with the leadership and management skills needed to excel in the service industry, ensuring continued professional development.
- SDG 8: Decent Work and Economic Growth – The training program fosters skill development and leadership within the company, contributing to the creation of decent work opportunities, enhanced productivity, and long-term economic growth in Thailand’s service sector.
This initiative is not only a significant step toward the professional development of N.A.P. Service and Trading Co., Ltd.’s supervisory staff but also strengthens the company’s service delivery and operational excellence in a highly competitive industry.
The 17 Goals
